General
Is there an age limit for the tour?
The minimum age for the Tour is 18.
Do I need to be an experienced rider?
All cyclists on the Tour need to be able to ride at least 80 kilometres a day, for a consecutive five days. They also need to be able to ride at an average speed of 12mph (19kph) and climb elevations of up to 4,000ft
What is your cancellation policy?
Please view our T&C’s here
Do I need travel insurance?
Please note that it is advisable to arrange adequate travel insurance at the time of booking your holiday. We would recommend fully comprehensive travel insurance.
Payment
What happens after I pay the deposit?
Places are only reserved when we have received your booking form and deposit. Once your booking form and deposit have been received you will receive a confirmation e-mail. If you do not receive a confirmation email within two working days please contact us at booking@blackunitybikeride.com. Without a completed booking form and payment of your deposit your place cannot be confirmed.
What is the payment plan?
The total cost of the Tour is £1,000 and does not include the cost of flights, and in order to reserve your place you must pay a non-refundable 10% deposit of £100. The balance of £900 can either be paid in full asap or will be payable in two instalments of £450 each, due by 31st December 2023 and 31st March 2024.
What does the £1,000 cost include?
Bespoke tour kit and all meals, travel and accommodation. Additional tourist attractions incur additional fee
Can I pay early?
Yes
Accommodation
Can I choose who I share a room with?
We cannot guarantee your choice, but we will make the effort to do our best to do so.
There are 3 of us and we don’t want to be split up. Can the 3 of us share one room?
No we do not have an option of three to a room
I don’t have someone to share a room with, what happens with my room?
You will be matched with another rider of the same gender
When will I know who you have allocated as my roommate?
On arrival in Kigali
Which hotel will we be staying at?
TBC
Can I use alternative accommodation?
Not as part of the Tour.
What time is the airport transfer leaving the hotel for Kigali airport on 11th st May 2024?
TBC as it is unlikely that all riders will be on the same return flight
Bikes
How do I get my bike to Rwanda?
A bike box can be one of your large luggage pieces
Where will my bike be kept overnight in Rwanda?
All bikes will be kept within the hotel we stay in
What type of bike do I need?
A road bike
What bike support services are available during the tour?
We will have access to bike mechanics on the tour, however we strongly recommend you having your bike fully service before departing for Rwanda.
BUBR Tour
Is there any medical support available?
The Tour will be accompanied by an ambulance that will provide first aid support
What will the weather be like?
The month of May is at the end of the wet season in Rwanda. The highest average maximum temperature in May is 26 degrees
Charities
Which charities is the Tour supporting?
We are currently shortlisting which charity project we will support on the Tour
How can I donate to the charities?
We will set up a GoFundMe page in 2024 where you can donate and share amongst your network, each rider will be expected to fundraise at least £250 towards the campaign
How much kit should I bring?
We recommend bringing kit for each riding day. This price also includes a special bespoke BUBR Africa Tour kit made by Le Col. If you do not already own the BUBR flagship cycling kit, we highly recommend you order it for the Tour at https://blackunitybikeride.com/shop/