BUBR Africa Rwanda 2024 Terms & Conditions
These conditions apply to the BUBR Africa Rwanda Tour 2024, please read them carefully before making a booking. BUBR may from time to time change, alter, adapt, add or remove portions of these Terms and Conditions.
- Your Tour Contract
1.1. Once you pay your non-refundable 10% deposit, you are entering into a contract with Black Unity Bike Ride (BUBR). The contract is governed by English Law, and the jurisdiction of the English Courts.
1.2. When a booking form and deposit have been received, we will issue a booking confirmation e-mail. It is important to check the details on the confirmation e-mail to make sure all the details are correct. In the event of any discrepancy, please contact us immediately using booking@blackunitybikeride.com as it may not be possible to make changes or corrections later, or changes may incur an additional charge.
- Passports, visas, health requirements and travel documents
2.1. It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure, and for ensuring that you meet any foreign entry requirements. A full and valid passport is required and Visas may be required depending on the passport you hold. Requirements may change and the length of time it is likely to take to obtain the appropriate passports and visas will vary.
2.2. We do not accept any responsibility if you cannot travel, are refused entry, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. We recommend that you take evidence of your up to date inoculations or vaccinations with you when travelling as it may be required for entry into a country or destination.
- Insurance
3.1. It is a condition of your booking with us that you are adequately insured for the Tour. It is your responsibility to ensure that the insurance policy you purchase is suitable, covers your requirements (including but not limited to health requirements) and is adequate for your particular needs and travel arrangements.
3.2. We strongly advise that you take out a policy of insurance in order to cover you and your party against the cost of cancellation (please see clauses 5 and 6 below). Your insurance policy must also cover the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses, as well as ensuring you have cover for any activities you have booked, including additional cover for extreme sports/adventure travel and all other activities you have booked.
- Paying for your Tour
4.1. The total cost of the Tour is £1,000 and does not include the cost of flights, and in order to reserve your place you must pay a non-refundable 10% deposit of £100.
4.2. The balance of £900 can either be paid in full asap or will be payable in two instalments of £450 each, due by 31st December 2023 and 31st March 2024.
4.3. If we do not receive your instalments in full and on time we reserve the right to treat this as a cancellation by you and the cancellation charges set out in clause 5 will become payable, with the cancellation date being the date of the late or incomplete instalment.
4.4. If booking after 31st December 2023 full payment will be required at the time of booking.
- Cancellations by You
5.1. You may cancel your booking at any time. Written notification by email must be sent to booking@blackunitybikeride.com as soon as possible and you will be liable for the applicable cancellation charges.
5.2 If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges from your insurance company. Your insurance premium or any excess is not refundable by us.
5.3. If you cancel your booking on or after 1st March 2024 you will not receive any refund. If you cancel your booking before 1st March 2024 you will be refunded everything paid to BUBR for the BUBR Africa Tour 2024 (subject to clause 5.4 below), less your non-refundable deposit of £100.
5.4. If you were sharing a room and you cancel, in addition to the cancellation charges as per clause 5.3 or 5.4, you will also incur the single occupancy supplement of £280 unless the other party can be allocated another roommate and they agree.
- Changes or Cancellations by BUBR
6.1. We begin planning the Tour many months in advance and reserve the right to make changes to, and correct errors in Tour details both before and after bookings have been confirmed and payments have been received.
6.2. We reserve the right to make changes to accommodation or tours. These changes may be due to logistics, availability, issues that may arise with the initial bookings or other factors. Where changes are made to accommodation, the replacement will be of similar standard to the original booking.
6.3. Most changes are insignificant but occasionally, we may have to make a significant change. If we have to make a significant change or cancel, we will tell you as soon as possible.
6.4. We reserve the right to cancel your booking at any time before departure due to unavoidable and extraordinary circumstances, failure by you to pay the final balance, failure by you to pay instalments on time, or because the minimum number required for the Tour to go ahead hasn’t been reached. Unavoidable and extraordinary circumstances mean a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
6.5. Very rarely, we may be forced by unavoidable or extraordinary circumstances to change or terminate your booking after departure. If this situation does occur, we regret we will be unable to make any refunds (unless we obtain any from our suppliers), pay you compensation or meet any costs or expenses you incur as a result. You should seek to recover costs under your insurance.
- Behaviour
7.1. When you book with BUBR you accept responsibility for your proper conduct.
7.2. If we or any other person in authority or any Supplier of any service is of the reasonable opinion that you are behaving in such a way as to cause or be likely to cause danger or upset to any other person or damage to property, we will be entitled to terminate your booking with immediate effect.
7.3. No refunds will be made, and we will not pay any expenses or costs incurred as a result of the termination. You will be responsible for making full payment for any damage or loss caused by you during your time away. Payment must be paid direct at the time the damage or loss was caused to the service supplier concerned failing which, we reserve our right to make a claim against you as set out at 7.5.
7.4. If you are disruptive and prevented from boarding your outbound flight in the UK, we will treat your booking as cancelled by you from that moment, and you will have to pay full cancellation charges (see clause 5). We will not be liable for any refund, or compensation or any costs or expenses you incur.
7.5. As a result of your behaviour during any stage of the Tour we reserve the right to make a claim against you for any damages, costs and expenses (including legal expenses) incurred as a result, including but not limited to (i) cleaning, repairing or replacing property lost, damaged or destroyed by you.
- Privacy policy
We will not pass your information to any third party or organisation outside of BUBR, unless for the purpose of administering the Tour. Your data will be kept in accordance with the GDPR Regulation 2016/679.
9. Covid-19
9.1. You acknowledge that the suppliers providing your Tour, including but not limited to airlines, hotels and excursion providers, may need to comply with national and/or local guidance and requirements relating to Covid-19. These measures should not have a significant impact on your enjoyment of the Tour and all measures will be taken with the purpose of securing your safety and those around you.
- Liability Waiver
10.1. Please note that BUBR will not be liable for any refunds, compensation, costs, expenses or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment), in the following circumstances:
- Any loss or personal damage to belongings.
- Any personal injury or death.
- If for any COVID-related reason you have to quarantine or self-isolate. Where this event occurs within 14 days of your departure date, you must contact us as soon as possible to discuss your options, as you may not be able to travel as planned.
- If you fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied entry to board the flight, entry to the destination, access to the services or you are otherwise unable to proceed with the Tour, or that portion of the Tour.
